Knowledge Base

Setting up a catch-all address

The catch-all setting decides what happens to email sent to an address on your domain that doesn't exist, such as a misspelt name.

Your options

Option What happens Our advice
Fail The email is rejected and the sender is told the address doesn't exist Recommended
Blackhole The email is deleted without telling the sender Not recommended. Senders won't know their message wasn't delivered.
Forward to an address The email is delivered to a mailbox you choose Only if you need it. Catch-alls attract large amounts of spam.

Spammers often send email to made-up addresses on a domain, such as a1@, sales2@ and test@. With a catch-all set to an address, all of it lands in your mailbox and uses your disk space.

Changing the setting

  1. Log in to DirectAdmin.
  2. Open Catch-All E-Mail. You can also type "catch-all" in the menu's search box.
  3. If you have more than one domain, choose the domain.
  4. Choose an option and save.

If you're worried about missing email sent to a slightly wrong address, create forwarders for the common variations instead, such as enquiries@ and enquiry@. See Creating forwarders and autoresponders.

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