Knowledge Base

Creating an email account

You can create email addresses on your own domain, such as hello@yourdomain.com, in DirectAdmin.

Creating an account

  1. Log in to DirectAdmin.
  2. Go to E-Mail Manager and click E-Mail Accounts.
  3. If you have more than one domain, choose the domain at the top of the page.
  4. Click Create Account.
  5. Enter the part before the @, for example hello.
  6. Enter a strong password or generate one. Save it in a password manager.
  7. Set the mailbox size (quota). Leave the send limit as it is.
  8. Create the account.

DirectAdmin shows the account's settings when it's ready. You can start using it straight away in webmail or an email app.

Next steps

  • Read your email in your browser: Accessing webmail
  • Add it to your phone or computer: Email settings for your phone and computer (IMAP, POP3 and SMTP)
  • Make sure your emails reach the inbox: Setting up SPF, DKIM and DMARC

Managing accounts

In E-Mail Accounts you can change an account's password or mailbox size. You can also delete it. Deleting an account permanently deletes all its email.

Good to know

  • Need an address that just passes email on? On Rise and Roar, a forwarder doesn't use a mailbox or count towards your email accounts. See Creating forwarders and autoresponders.
  • How many accounts you can create depends on your plan.
  • Email uses your account's disk space. See Mailbox size and sending limits.
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