Your hosting account runs on a shared server with other customers. To keep every website fast and stable, each account has its own set of resource limits. If one website gets very busy or has a problem, it slows down within its own limits instead of affecting everyone else.
| Limit | What it measures | What happens when you reach it |
|---|---|---|
| CPU | Processing power your website uses | Your website slows down |
| Physical memory (RAM) | Memory used by your website's scripts | Some requests fail, often with a 500 or 503 error |
| Entry processes | How many requests your website handles at the same moment | New visitors see a "508 Resource Limit Reached" error |
| Processes | The total number of processes running for your account | New requests fail with a 500 or 503 error |
| I/O and IOPS | How fast your account can read from and write to disk | Your website slows down |
| Inodes (files) | How many files and folders your account has | Nothing is blocked. This is a soft limit. We contact you and ask you to reduce the number of files. |
These limits apply to every Web Hosting plan. Disk space, bandwidth, websites and email accounts vary by plan and are shown on our Web Hosting page.
| Resource | Limit |
|---|---|
| CPU | The equivalent of one core, sustained. Brief spikes are fine. |
| Memory (RAM) | 1 GB |
| Concurrent processes | 25 |
| Inodes (files and folders) | 250,000 |
| Database size | 2 GB per database |
| Outgoing email | 300 messages per hour |
| Cron jobs | No more than once every 5 minutes |
Full details are in our Fair Use and Backup Policy.
You'll see your usage over time and any occasions when you reached a limit. Occasionally reaching a limit during a busy moment is normal. Reaching limits often means your website needs attention.
Our first step is always to contact you. A website that has outgrown its plan usually just needs a bigger one. We only suspend an account in two cases: when it's affecting other customers and we can't reach you, and when the over-use is deliberate.