Knowledge Base

Updating your account details and email address

Keep your details up to date so you receive your invoices, renewal reminders and important notices about your services.

Updating your details

  1. Log in to the Client Area.
  2. Click your name at the top right and choose Manage Account.
  3. Update your name, company, address, phone number or email address and save your changes.

Changing your email address

Your email address is where we send invoices, ticket replies and service notices, so make sure it's one you check regularly. If you log in with your email address, update your username under the Authentication tab on the same page as well.

Domain owner details

Your account details and your domain's registrant (owner) details are separate. To change who a domain is registered to, see Updating your domain's registrant contact details.

Transferring your account to someone else

To transfer your account or a service to another person or company, open a Billing ticket. We may ask both parties to confirm the change.

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